About Our Assisted Admission Services

Servisource Healthcare provides the assisted admissions service under the trading name of Allied Admissions on behalf of the HSE.

This specialised patient transport service provides for the removal or return of a person to an Approved Centre in accordance with sections 13 and 27 of the Mental Health Act, 2001.

Allied Admissions supports patient centred care at each stage on the journey to recovery. Due to the highly sensitive nature of this service the Allied Admissions team ensure that the process is conducted in a professional, empathetic manner, safeguarding the dignity and privacy of the person always. The wellbeing of the service user is an important consideration at every stage of this highly sensitive process.

Supporting better patient outcomes.

Allied Admissions has implemented processes and procedures to simplify the entire service to ensure the best possible outcome for the patient and ensuring the safety of the Allied Admissions team. The team have developed a close relationship with the mental health teams of the approved centres and liaise with them to keep them updated of each stage of the journey.

The team is psychiatric nurse led and each team is made up of four highly professional and specially trained members with at least one female member. Each team member is approved as an authorised person by the HSE and the clinical director of each approved centre and has taken part in the two-day assisted admission training programme provided by the HSE.

The service is conducted in accordance with HSE policy, the Mental Health Commission’s Code of Practice and the Memorandum of Understanding between An Garda Siochána and the HSE.

Allied Admissions adopts the standards as set out in the Mental Health Commission – Code of Practice on admission, transfer and discharge to and from approved centres. Our core objectives are to promote, encourage and foster high standards and good practice in the delivery of the service.

The assisted admissions service is a planned process in cooperation with the mental health team of the approved centres. One of the key success factors to date has been the amount of cooperation between Allied Admissions and the
mental health teams at the approved centres.

Domestic & International Returns

Allied Admissions has successfully provided a number of international transfers on behalf of the HSE in conjunctionwith An Garda Siochana and the Aer Corp

How To Request an Admission

To request an admission please contact us at 01 485 2818 (this number is direct to our control room and is attended 24/7) and fax the following downloadable forms to 01 522 7342.

  1. Fax Cover Sheet
  2. Request for an assisted admission under s.13 or s.27 of the Mental Health Act 2001
  3. Completed Risk Screen
  4. Where necessary the Request for the assistance of An Garda Siochana pursuant to s.13(3) MHA 2001
  5. The required statutory forms, forms 1-5 MHA 2001
    1. Form 1 – Application (To a Registered Medical Practitioner) by Spouse or Civil Partner or Relative
    2. Form 2 – Application (to a Registered Medical Practitioner) by an Authorised Officer
    3. Form 3 – Application (to a Registered Medical Practitioner) by a Member of An Garda Síochána
    4. Form 4 – Application (to a Registered Medical Practitioner) by any other person
    5. Form 5 – Recommendation (by a Registered Medical Practitioner)

Our Ethos

We adopt the ethos of the Mental Health Act, 2001

When making a decision about the care and treatment of a person, due regard shall be given to the need to respect the right of the person to dignity, bodily integrity, privacy and autonomy.

The fundamental principle underpinning mental health care enshrined in the Mental Health Act, 2001 is that the interests of the service users are paramount.

The Act emphasises, when making a decision concerning the care or treatment of a person the best interests of the person shall be the principal consideration.

Codes of Conduct

We adopt the national standards for mental health services as outlined in the Quality Framework

Allied Admissions adopts the standards as set out in the Mental Health Commissions Code of Practice on  Admission, Transfer and Discharge to and from an Approved Centre.

We adopt the national standards for mental health services as outlined in the Quality Framework.

The rights of the service user are respected and upheld.

Objectives

Our core objectives are to promote, encourage and foster high standards and good practices in the delivery of the assisted admissions service

Our core objectives are to promote, encourage and foster high standards and good practices in the delivery of the assisted admissions service.

Our aim is to provide the service within a 24 hour period of receipt of the correctly completed forms in accordance with the mental health act. This will be facilitated by access to trained teams around the country and the availability of three dedicated vehicles specific to this service.

Vehicles

Fully equipped and Specially adapted

We have specially adapted vehicles which can operate out of our ambulance depots situated nationwide. The three vehicles will be based and operate out of our depots in Dublin, Galway and Cork.

Each vehicle is specially adapted and discrete and is fully equipped to ensure the safety and the comfort of both the patient and the staff with state of the art Computer Aided Dispatch capability to ensure accurate and efficient call out response.

Specially Adapted and Discrete

Testimonials

Kind words from happy clients

Most impressive was the high level of patient focus, getting to know the patient and their needs prior to the journey. Also the fact that it could be organised at a weekend to happen the following Tuesday.

Assistant Director of Nursing

Mercy University Hospital

The service you provide was very professional, efficient and couldn’t recall any situation whereby the process of assisting or transferring a patient to/from the approved centre could be improved on.

Jonathan Swift
Clinic

St James Hospital

The PHN on site was extremely impressed by the caring and professional approach of your staff. The PHN said in all her years nursing she never seen such a kind and compassionate approach by staff.

Development Coordinator

Merlin Park hospital